(Last updated May 25, 2018)
is committed to permission-based email marketing practices, and as a result
has established this no-tolerance Anti-Spam Policy.
SPS will occasionally update this Anti-Spam Policy. When it does,
SPS will also revise the “last update” date.
Spam is commercial email or unsolicited bulk email, including “junk mail”,
which has not been requested by the recipient. It is intrusive and often irrelevant
or offensive, and it wastes valuable resources. Spam messages are the opposite
of permission-based email, which are normally anticipated, personal, relevant
and/or associated with a pre-existing business or personal relationship. Inappropriate
newsgroup activities, consisting of excessive posting of the same materials
to several newsgroups, are also deemed to be spam.
SPS products and services have agreed during their registration process, upon accepting
agrees not to use the
SPS products or services to send unsolicited email or bulk email, whether or not
for commercial purposes.
SPS reserves the right to determine in its sole discretion what constitutes actionable
spam, as well as what measures are necessary in response to such spam activities.
SPS has developed its Internet marketing tools to incorporate a strict permission-based
philosophy. This anti-spam philosophy is implemented through the following:
(b) Unsubscription – Each email created using SPS products contains an “unsubscribe link”. If your web site visitors use the link to request that they be unsubscribed, your subscriber lists will automatically be adjusted to eliminate the prospect of sending unwanted email to such persons. Additionally, each person on your subscriber list has the option of unsubscribing through a web-based method provided on the SPS web site. Customers of SPS who try to remove the unsubscribe link will be warned that they are doing so, and if they persist in having the link removed or deactivated in any way, then SPS will have the right to terminate their account.
(c) Purchased Mailing Lists - Mass mailings to purchased email lists are not allowed. SPS only allows opt-in mailing lists. Purchased or inherited lists are by definition not opt-in. Similarly, you cannot use an email list relating to particular subject matter, and then use it for an unrelated topic.
Spam laws vary from state to state, and from country to country. This
SPS Anti-Spam Policy has been developed to conform to the highest commercially reasonable
standards. As a result, and without limiting the general prohibitions against
all spam activities, the following are expressly prohibited:
(a) Use of false headers, or other false information, to identify the point of origin or the transmission path of the email, or to hide the true origin of the email sender,
(b) Unauthorized use of a third party’s internet domain name without the permission of such third party, to make it appear that the third party was the point of origin of the email,
(c) Use of any false or misleading information in the subject line of the email, and
(d) Assisting any person in using the products or services of SPS for any of these previously mentioned activities.
To help in establishing whether you are participating in activities constituting
spam, ask yourself the following questions:
(a) Are you sending email to non-specific addresses, such as firstname.lastname@example.org or email@example.com?
(b) Have you deliberately falsified your transmission path information or originating address?
(c) Are you sending email to mailing lists or distribution lists, which then send indirectly to various other email addresses?
(d) Have you imported for use a purchased list of any type?
(e) Are you continuing to mail to anyone who has asked to be deleted from your mailing list?
(f) Does your email not provide a fully functioning link to unsubscribe?
(g) Does you email subject line contain false or misleading information?
(h) Have you used a third party’s email address or domain name without the party’s consent?
If you answer yes to any of these questions, you are likely involved in spam
activities, and should contact
SPS customer support service at
Any SPS customer found to be using SPS products or services for spamming purposes may, at SPS’s discretion, be immediately cut off from use of all SPS products and services and/or fined US$ 1,000 per occurrence, with no refund of fees that have been paid.
SPS warns all of its customers when signing up that if they participate in spamming activities they will be subject to the loss of SPS services, fines and possible legal action.
SPS has the right to actively review its customers’ subscriber lists and email for suspiciously large broadcasts. If SPS finds any customers to be spamming, it will issue a warning, and if the activities are serious enough, SPS will take action immediately. If SPS has any reason to believe that the customer, despite warning being given, threatens to or is continuing to send spam, then SPS may take action immediately, including disabling the customer’s account and/or reporting the customer and the incident to the proper authorities.
SPS does not attempt to censor any content, nor to curtail the business of its customers.
However, spam activities do not fall within uses authorized by
SPS , and will not be tolerated.
If you believe that you have received spam from or through
SPS ’s facilities, please send a complaint from your email account along with
the unsolicited email, with completed header, to
firstname.lastname@example.org . Please provide any other information that you believe may help us in our investigation.
SPS does not investigate or take any action based on “anonymous” spam
SPS supports the efforts of various organizations working to responsibly eliminate
spam activities. However, if an individual has opted-in to receive email from
a customer of SPS, and then falsely or maliciously files a spam complaint against
SPS or its customers, SPS will cooperate fully with the appropriate agencies
to ban the complainant from use of anti-spam software and the Internet community.
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