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For Your Order


Your receipt should be in your Email Inbox
Most orders are shipped within 24 to 72 hours
Larger & Special Order Items may take longer.
If your order is shipped via Common Carrier Trucking Company,
they will call you to schedule a Delivery Appointment.


Tracking Information will be provided via email
upon our receipt from the warhouse.

If we can help you in any way
please let us know !


Important Order & Delivery Information
Small Package - Orders will be shipped according to
the service type you selected at checkout.

Motor Freight
Delivery of larger orders that exceed UPS size or weight limitations
will be delivered via tractor trailer to your location.
It is your responsibility to UNLOAD, INSPECT and SIGN for your order.
Special services such as lift gate, inside delivery, custom packaging, etc.
must be arranged prior to shipment as additional charges may apply.
If your order is shipping to a residential address or construction site,
the carrier will call
to schedule an appointment for your delivery.

Damages / Shortages
Please inspect your order immediately upon delivery!
Failure to note damages or shortages at time of delivery
on drivers Delivery Receipt indicates your acceptance
of this shipment as is
and waives your right to future claims.
In the event of a problem,
we must be notified within 24 hours of receiving your order.
Failure to notify us within 24 hours indicates
your complete acceptance of order with no exceptions.


Returns
Returns or order corrections must be processed within five days.
Acceptable returns are charged a 27% restock service fee
plus actual shipping costs.
Returns are not allowed on special order, built to order, or custom built items.
Please contact customer service for a Return Authorization number
and instructions as how and where the item is to be returned.
Orders returned without a RA number will be refused.



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